Privacy Policy

momsgem.com is compliant with The General Data Protection Regulation (GDPR) (EU) 2016/679.

It means that we are open about our methods of tracking and use of the visitors’ personal data, and you can freely check what exactly we’re doing to it.

You have arrived at a web site that is provided by Mom’s Gem LLC  (“Moms Gem LLC” or “we,” “our” or “us”). This “Privacy Policy” governs your use of momsgem.com (referred to as the “Site”). This Privacy Policy also applies to Personal Information (defined below) we may collect from you through official surveys , or in any other instance when you contact us or interact with us.

This Privacy Policy describes what information we collects about you, why we collect it, how we use it, and under what circumstances we share it with third parties. This Privacy Policy also describes the choices you can make about how we use your information. To the extent we provide you notice on our Site (e.g., at the point of our collection), those additional terms shall govern such data collection and use.

It is important that you read and understand the entire Privacy Policy before using the Site.


1. Collection of Information: We collect the following categories and types of information from the various sources highlighted below:

  1. Information You Provide to Us. In this Policy “Personal information” means information that identifies, relates to, describes, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household. This will usually include various different types of information as describe below.

We may ask you to provide us with the following Personal Information: (1) contact information and other identifying information, including your first and last name, email address, home address, zip code, phone number; (2) financial information, including credit and debit card numbers, checking account numbers; (3) demographic information, including date of birth ; (4) audio and visual information, including your videos and photos; (5) commercial information, including products purchased or viewed on our Site; and (6) inferences drawn from the other information that we receive directly or passively from you, in order to create a profile about you to reflect your preferences, characteristics, behavior and attitude. We may collect this information from you such as when you:

  • Submit account registration forms;
  • Sign up or request to be placed on our mailing, and/or email marketing lists;
  • Place an order through the Site;
  • Participate in a survey or Promotion
  • Contact us regarding a question or concern;
  • Otherwise interact with the Site or the Store.

Your decision to provide this information is voluntary, but if you choose not to provide this requested information you may not be able to take advantage of all of the Site’s features or our services.

         2. Information We Passively Collect When You Use the Site. In addition to information that you choose to submit to us, we and/or our service providers may automatically collect and/or store certain identifiable information when you visit or interact with the Site (“Usage Information”). This Usage Information may be stored and/or accessed from your personal computer, laptop, tablet, mobile phone or other device (a “Device”) whenever you visit or interact with our Site. Usage Information may include:

  • your IP address or other unique identifier ( “Device Identifier”);
  • your Device browser, operating system and mobile network information;
  • the areas within our Site that you visit and your activities there, including remembering you and your preferences;
  • your general location; and
  • certain other Device data, including the time of day you visit our Site, among other information.

We may use various methods and technologies to collect and/or store Usage Information, such as:

  • Cookies. A cookie is a file placed on a Device to uniquely identify your browser or to store information on your Device. Our Site may use HTTP cookies, HTML5 cookies, and other types of cookie technology to store information on local storage. Regular cookies may generally be disabled or removed by tools that are available as part of most commercial browsers, and in some (but not all) instances can be blocked by selecting certain settings. Each browser you use will need to be set separately and different browsers offer different functionality and options. Please understand that if you disable or remove any type of cookie, some parts of our Site may not function properly.
  • Web Beacons. A Web Beacon is a small tag (which may be invisible to you) that may be placed on our Site’s pages and messages. Web beacons may be used by us for a number of purposes, including to count visitors to the Site, to monitor how users navigate the Site, to count how many emails that were sent were actually opened or to count how many particular links were actually viewed.
  • Embedded Scripts. An embedded script is programming code that is designed to collect information about your interactions with the Site, such as the links you click on. The code is temporarily downloaded onto your Device from our web server or a third party service provider, is active only while you are connected to the Site, and is deactivated or deleted thereafter. The embedded script does not collect your Personal Information.
  • ETag, or entity tag. An ETag or entity tag is a feature of the cache in browsers. It is an opaque identifier assigned by a web server to a specific version of a resource found at a URL. If the resource content at that URL ever changes, a new and different ETag is assigned. Used in this manner ETags are a form of Device Identifier. ETag tracking may generate unique tracking values even where the consumer blocks HTTP, Flash and/or HTML5 cookies.

We may use the above technologies (or ones we incorporate in the future) for a variety of purposes, including:

  • Prevention of fraudulent activity and improved security functionality.
  • To assess the performance of the Site.
  • To offer you enhanced functionality when accessing the Site, including identifying you when you sign in to our Site or keeping track of your specified preferences.
  • To deliver content relevant to your interests on our Site and third party sites based on how you interact with our advertisements and/or content.


           3. Information We Collect From Third Parties. We may also receive information about you from your friends and other third parties, and combine or link that information with information we have about you. To the extent we combine information we receive from third parties with your Personal Information, the combined information, unless disclosed otherwise, will be treated as Personal Information under this Privacy Policy. In no other circumstances will this Privacy Policy apply to information we receive about you from third parties. 

           4.Information We Collect When You Interact with Third-Party Sites. The Site may allow certain kinds of interactions between the Site and your account on a third-party site or application. The use of this functionality may involve the third-party site providing information, including Personal Information, to us. For example, when you register with the Site, you may have an option to use your Facebook account to facilitate the registration or transaction process on the Site. If you choose to use this functionality, the third-party site may send Personal Information about you to us. If so, we will treat this information as Personal Information under this Privacy Policy. In addition, we may provide links on the Site to facilitate sending a communication from the Site. For example, we may use third parties to facilitate emails, Tweets or Facebook postings. These third parties may retain any information used or provided in any such communications or activities and these third parties’ practices are not subject to our Privacy Policy. You should review the applicable third-party privacy policies before using such tools.

2. How We Use the Information We Collect

We may use your Personal Information, Demographic Information or Usage Information for various purposes, including, but not limited to, the following:

  • Improving the effectiveness of our Site, marketing endeavors and service offerings;
  • Processing credit applications;
  • Site registration;
  • Processing and completing purchase, return and similar transactions;
  • Providing customer service;
  • Notifying you of product recalls or providing other information concerning products you have purchased;
  • Sending you direct mail offerings;
  • Sending you email communications such as electronic newsletters about our products, services and Promotions;
  • Sending you email about orders you have made on momsgem.com;
  • Enabling you to participate in the Site’s features such as surveys and Promotions;
  • Identifying your product and service preferences and informing you of new or additional products, services and Promotions that may be of interest to you;
  • Providing mobile marketing messages and service messages;
  • To analyze preferences, trends and statistics; and
  • For purposes disclosed at the time you provide your information or as otherwise set forth in this Privacy Policy.

3. Sharing of Information with Third Parties.
We may share your Personal Information, Demographic Information or Usage Information with third parties under various circumstances, including, but not limited to, the following:

  1. When You Request We Share With Third Parties.  We may share information with third parties at your request. In the event we do so, all information we disclose will be subject to the privacy policies and practices of such third parties. In addition, the third parties may store, collect or otherwise have access to your information when you interact with their technologies, content or apps on our Site or link to them from our Site. This may include using third-party tools such as Facebook, Twitter, Pinterest or other third-party posting or content sharing tools. We are not responsible for the practices of such third parties and, therefore, you should review such third-party privacy policies prior to interacting with them.
  2. Third Parties Providing Services to Mom’s Gem. We may use third party service providers to perform certain services, such as: (a) to assist us in e-commerce operations; (b) to manage a database of customer information; (c) hosting the Site; (d) designing and/or operating the Site’s features; (e) tracking the Site’s activities and analytics; (f) enabling us to send you special offers or perform other administrative services; (g) to allow you to participate in live chat on the Site; and (h) other services designed to assist us in maximizing our business potential. We may provide third parties with access to your information to carry out the services they are performing for us. We only provide our Service Providers with the information necessary for them to perform these services on our behalf.  Each Service Provider must agree to use reasonable security procedures and practices, appropriate to the nature of the information involved, in order to protect your Personal Information from unauthorized access, use, or disclosure.  Service Providers are prohibited from using Personal Information other than as specified by us. These third parties may include Mailchimp, Google Analytics, Stripe. Third-party analytics and other service providers such as Google Analytics,  may set and access their own technologies on your Device and they may otherwise collect or have access to information about you. These service providers use the technology described above to help us analyze how users use the Site and to provide advertisements to you on other websites. We are not responsible for those third party technologies or activities arising out of them.

     3. To Protect the Rights of Mom’s Gem and our Users. We may disclose your Personal Information if we believe in good faith that doing so is necessary or appropriate to: (i) protect or defend the rights, safety or property of Mom’s Gem or third parties (including through the enforcement of this Policy, our Terms of Use, and other applicable agreements and policies); or (ii) comply with legal and regulatory obligations (e.g., pursuant to law enforcement inquiries, subpoenas or court orders).

4. Information You Disclose Publicly

  •  User Content and Public Information.

The Site may permit you to submit ideas, photographs, videos, audio recordings, questions, comments, suggestions or other content, including Personal Information (collectively, “User Content”), on blogs, social media sites and message boards and other public forums, as well as in connection with our Site’s product review service. We or others may store, display, publish, distribute or otherwise use User Content online or offline in any media or format and may or may not attribute the User Content to you. Others may have access to this User Content and may have the ability to share it with third parties. Please note that momsgem.com does not control who will have access to the information that you choose to make public, and cannot ensure that parties who have access to such publicly available information will respect your privacy or keep it secure. We are not responsible for the privacy or security of any information that you make publicly available on the Site or what others do with information you share with them on the Site.

5. Individual Interest-Based Advertising

You may see certain ads on other websites because we participate in advertising networks administered by third parties. These networks track your online activities over time and across third party websites and online services by collecting information through automated means, including through the use of the technologies described in the “Information We Collect When You Use the Site” Section above, and they use this information to show you advertisements that are tailored to your individual interests. The information they collect includes information about your visits to our Site, such as the pages you have viewed. This collection and ad targeting takes place both on our Site and on third-party websites that participate in the ad network. This process also helps us track the effectiveness of our marketing efforts. We and our service providers, including Google use first-party cookies (such as the Google Analytics cookie) to report how our internet advertising methods are related to your visits to the Site.

6. Third-Party Content and Links to Third-Party Sites

The Site may contain content that is supplied by a third party, and those third parties may collect Usage Information and your Device Identifier when pages from the Site are served to you. In addition, when you are on the Site, you may be directed to other services that are operated and controlled by third parties. We are not responsible for the data collection and privacy practices employed by any of these third parties. You access these third party websites or content at your own risk. For example, if you “click” on a link, the “click” may take you off the Site onto a different site. These other sites may independently collect data about you and may or may not have their own published privacy policies.

7. Transfer of Information to the United States

Our Site is operated in the United States. If you are located outside of the United States, please be aware that information we collect will be transferred to, and processed, stored and used in the United States. The data protection laws in the United States may differ from those of the country in which you are located, and your information may be subject to access requests from governments, courts, or law enforcement in the United States according to laws of the United States. By using the Site or providing us with any information, you consent to the transfer to, and processing, usage, sharing and storage of your information in the United States.

8. What Should Parents Know About Children

We understand the importance of protecting children’s privacy in the interactive world. We do not use the Site to knowingly collect Personal Information from children under the age of 13 without parental consent. If you are a child under 13 years of age, you are not permitted to use the Site and should not send any information about yourself to us through the Site.

In the event that we become aware that we have collected Personal Information from any child, we will dispose of that information in accordance with the Children’s Online Privacy Protection Act. If you are a parent or guardian and you believe that your child under the age of 13 has provided us with information without your consent, please contact us at support@momsgem.com, and we will take reasonable steps to ensure that such information is deleted from our databases.  

9. Security

We incorporate commercially reasonable safeguards to help protect and secure your Personal Information. However, no data transmission over the Internet, mobile networks, wireless transmission or electronic storage of information can be guaranteed 100% secure. As a result, we cannot guarantee or warrant the security of any information you transmit to or from our Site, and you provide us with your information at your own risk.

10. How Long Is My Personal Information Retained

We will keep your Personal Information only as long as is commercially reasonable for the purposes described in the Privacy Policy or for any such period as may be required by applicable law.

11. Updating Your Information and Choices

You may update or correct information about you through the Site’s account registration forms or by contacting us at support@momsgem.com or by Post Mail on 651N, Broad St, Suite 201, Middletown, Delaware, 19709. Please be sure to include your current information and the requested changes you would like us to make

12. Changes to the Privacy Policy

We reserve the right to change this Privacy Policy at any time. Any changes will be effective immediately upon the posting of the revised Privacy Policy and your use of our Site indicates your consent to the privacy policy posted at the time of use and you will be bound by such changes unless you advise us in writing, by phone or by e-mail that you wish to withdraw your consent (as per the procedure outlined above). You are responsible for regularly reviewing the Privacy Policy and any changes thereto.

13. Applicable Law

The Privacy Policy will be governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflicts of law provisions.

14. Language

The parties have requested that this Privacy Policy and all related documents be drawn up in English only.

We are doing our best to guarantee the security of your personal details while keeping and using them.

Thank you for your cooperation!

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